License key is Invalid

[Buddy]

Hi,

Although I'm able to go into MLP as administrator as normal, suddenly site visitors appear to locked out with a blank white screen showing "License key is Invalid" in the top left corner.

Is this a MLP problem or Joomla3?

[3hills]

Hello, please try reissue licence from the client area "Products and Services --> View Details ---> Managment Actions --> Reissue Licence.

Let us know if the above solution helps.

Regards,
3Hills

[Buddy]

It didn't no. But someone in your support section made the necessary repairs for me.

Although I did ask what had been causing the problem, no one got back with an answer. So if it was an error on my part, I don't know how to avoid doing the same thing again and locking my users out of the site!

[3hills]

Hello Buddy,

no, it had nothing to do with any of your actions. It had to do with a server error commmunication.