Radio Listen Pop Up- Recent tracks missing

[globaltech]

Hello and greetings,

Recently we have installed the modile Radio Listen Pop Up. Although we can hear the songs, the songs do not appear in the recent tracks list. We have to configure something else? Also is there a possibility to show in the pop up which song is playing now?

Thanks in advance.

[kostas]

Hello

you should be able to see the current song and the recent tracks, if you don't see the song information but you can hear the music it could be a wrong selection of the server type , for example if your streaming server is shoutcast version 2.2+ then you will be able to hear the music playing if you set the version to shoutcast v1 and shoutcast v2 but to see the song history you must set the server type to shoutcast v2.2.x . There could be other reason to this problem , make sure that PHP setting "allow_url_fopen" is set to ON if it is correct then it is probably something blocking the connection from your hosting server to the streaming server. Usually the hosting providers blocks the traffic to some ports so you will have to ask them to allow the port of your streaming server (e.g if your stream address is 123.255.255.321:8001 then you will required to open the TCP port 8001)

[globaltech]

Hi again,

We have opened the port needed but still we are not able to see the recent tracks. Any ideas?

Thanks in advance!

[3hills]

Hello,

have in mind that the port must be open on your hosting server firewall (not on the streaming one).
Alse, double check for PHP setting "allow_url_fopen" is set to ON
And check that your radio streaming is at least shoutcast 2x

These are the issues that could cause recent tracks not to be shown.

[globaltech]

Hi again,

All the above you mentioned are correct. The port is open and the allow url fopen is set to on. We are wondering, is the problem caused by the PHP version we are using on the hosting server? Its Php 5.3.29.

Thanks in advance

[nikos]

Hello,

change PHP version to 5.4.x or above, and chek if the problem still exists.

If the problem is still there, post a link of the player, to see if we can figure out something else.

[globaltech]

Hi again,

We have changed the Php to 5.4 and to Php 5.5 but still recent tracks do not appear. The link of the player is the following http://rednrose.gr/modules/mod_radioplayer/tmpl/popup.php?radio=Radio+Listen+Now+Popup

Please let us know if you need anything else

Thanks in advance

[BUCS2424]

I'm having the same issue, and have checked all the above, can you tell me how you got yours to work, Thanks... :)

[nikos]

Hello,

Most common issues causes for not showing streaming info are:

1.Incorrect settings to the module.
2.Streaming info disabled from streaming server.
3.Blocked streaming port, must be open for input and output data.
3.allow_url_fopen must be ON.