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Thread: License key is Invalid

  1. #1
    Junior Member
    Join Date
    Jul 2015
    Posts
    20

    License key is Invalid

    Hi,

    Although I'm able to go into MLP as administrator as normal, suddenly site visitors appear to locked out with a blank white screen showing "License key is Invalid" in the top left corner.

    Is this a MLP problem or Joomla3?

  2. #2
    Super Moderator
    Join Date
    Mar 2012
    Posts
    183
    Hello, please try reissue licence from the client area "Products and Services --> View Details ---> Managment Actions --> Reissue Licence.

    Let us know if the above solution helps.

    Regards,
    3Hills
    Support Operator
    MultiHosting.com

  3. #3
    Junior Member
    Join Date
    Jul 2015
    Posts
    20
    It didn't no. But someone in your support section made the necessary repairs for me.

    Although I did ask what had been causing the problem, no one got back with an answer. So if it was an error on my part, I don't know how to avoid doing the same thing again and locking my users out of the site!

  4. #4
    Super Moderator
    Join Date
    Mar 2012
    Posts
    183
    Hello Buddy,

    no, it had nothing to do with any of your actions. It had to do with a server error commmunication.
    Support Operator
    MultiHosting.com

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