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Thread: Problem uptime

  1. #1
    Junior Member
    Join Date
    Dec 2015
    Posts
    3

    Problem uptime

    Hello,

    I installed your module, it works well, but a server uptime zero, attach image. I have checked Firewall but is not the issue.



    what is the problem?

    Thanks

  2. #2
    Administrator
    Join Date
    Dec 2015
    Posts
    3
    Hello,

    Try adding at that server a cron job (<whmcs directory>/modules/addons/advanced_serverstatus/crons/uptime_update.php).

    With regards,
    MultiHosting Dev Department

  3. #3
    Junior Member
    Join Date
    Dec 2015
    Posts
    3
    Hello,

    the cron job I already added to the beginning. All servers mark the percentage 100% while only one server reads 0%, so I would like to know how it is calculated and the percentage which requires PHP extensions. What are the minimum requirements? What can block the percentage to 0?

    Thank You

  4. #4
    Junior Member
    Join Date
    Dec 2015
    Posts
    3
    someone answers, help please.

  5. #5
    Administrator
    Join Date
    Dec 2015
    Posts
    3
    Hello,

    If it is working properly in all the other servers then it's not an issue of our add-on. Maybe the dns of your server haven't refreshed yet(it's a common issue). We can't provide any further help because it is a server problem and not an add-on one.

    With regards,
    MultiHosting Dev Department

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